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FAQ

Attraverso queste FAQ troverete risposte a possibili dubbi sul vostro soggiorno nei nostri hotel, oltre a informazioni su sconti, orari di apertura, attività, come arrivare e molto altro... che vi saranno molto utili quando si tratta di organizzare la vostra vacanza. Prenotate ora!

If you wish to modify your booking, please click on the shopping cart at the top right hand side of here
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Departure must be before12h . If you book through our website, you can request a late check-out free of charge subject to availability.
If you have booked through a third party, please ask the hotel for availability and prices.

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I'm sorry I can't help you any further, please contact our service centre by email at hola@marsenses.com
If you wish to cancel your booking, please click on the shopping cart at the top right-hand side of here
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The Check-in starts at 15:00 (3 pm). In any case, if you arrive in advance, we will try to give you the room key as soon as it is ready.
To be able to enjoy your vacation as soon as you arrive, we can store your belongings in our luggage room.
How can I help you?
- We have offers throughout the year. You can find them on the main page of our website here

- Returning Guests: all guests receive a secret discount code by email after their stay. Use it in the promo code area of our reservation process.
If you have lost it contact us by email or call.
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Secure luggage storage is available for all our guests for free before check-in and after check-out.
Our restaurant is able to accommodate the following dietary requirements.

Available at all times:
Almond-free, dairy-free, egg-free, gluten-free, hypoallergenic, low carb, nut-free, organic, peanut-free, seafood-free, sesame-free, soy-free, vegan and vegetarian.

Available upon request (let us know at check-in):
Halal and kosher.
We do not sell day-use or pass. The hotel facilities are only for hotel guests.
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Unfortunately, we don't have event rooms.
If you want to join Mar Hotels, you can insert your CV through our website. Here you can find the link to access to the Work with us area: here

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Contatti

Gremi Forners 8, 1º, Pt 13; 07009.
Polígono de Son Castelló. Palma de Mallorca