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FAQ

Our FAQ's will provide you with useful information for your holiday, whether it's about rates, services or other important aspects, check them out here and solve all your doubts!

To reach the hotel staff, please find the details for each department below:

Reservation
Email: reservas@marsenses.com
Phone:+34971722667
Toll-Free #:Not available
SMS: Not available
At MarSenses Ferrera Blanca Hotel Family we only offer All Inclusive stays from breakfast until almost midnight.
National and international drinks, hot and cold, are included, except premium drinks.
In addition to the restaurant there is a bar and snacks between meals at Sensibar.
Upgrade to TI Premium when booking on marsenses.com
Definitely, MarSenses Ferrera Blanca Family has 2 restaurants:


• Restaurant Buffet restaurant:
• International, Buffet
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 13:00 to 15:00.
• Dinner: from 18:45 to 21:15.
• Price range: $$

Restaurant Buffet restaurant drink list

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.


• Restaurant Sensibar:
• International, Fast Food
• Open 7/7.
• Open all year.
• Opening times:
• from 11:00 to 17:00.
• Price range: $$

Restaurant Sensibar drink list

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 10 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
This is a hotel for the whole family. Children up to 2 years old can stay with their parents free of charge.
Children between 3 and 12 years old staying with their parents are charged a seasonally reduced rate.
Prices for adults and children vary according to the season. Request a price simulation to see the best offer for your dates.
For more information click here:
We have 139 rooms.
(Max 400 Pax)
• 44 Suite of 40 m² with a capacity of up to 4 guest(s).
• 2 Suite Sea View of 40 m² with a capacity of up to 5 guest(s).
• 34 Suite Pool View of 40 m² with a capacity of up to 5 guest(s).
• 37 Apartment of 40 m² with a capacity of up to 4 guest(s).
• 1 3 bedroom apartment of 70 m² with a capacity of up to 6 guest(s).
• 9 Studio of 40 m² with a capacity of up to 2 guest(s).
• 12 Basic Apartment of 40 m² with a capacity of up to 4 guest(s).
• Main amenities: TV, air conditionner, non smoking.
Have a look at our swimming pools list below:
Theater Pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Open all year
- Non-heated
- No age restriction
- Size: L:15 M, W:8 M and D:150 CM
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 40 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
- Other items 1: not allowed
More info here
Have a look at our drinks and cocktails menu here
Heart-Shaped Pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Non-heated
- No age restriction
- Size: L:10 M, W:7 M and D:140 CM
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
Sensiland:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Non-heated
- No age restriction
- Size: L:20 M, W:8 M and D:140 CM
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
Have a look at our drinks and cocktails menu here
The hotel does not have a parking space for vehicles. However, in the vicinity of the hotel, there are usually no problems with parking space as it is located in a low-traffic area. Parking is free of charge.
Every room offers a different view.

Views available from suite:
• Garden view

Views available from Apartment:
• City view

Views available from 3 bedroom apartment:
• Garden view

Views available from Suite Sea View:
• Sea view (partial)

Views available from Suite Pool View:
• Pool view (partial)

Views available from Studio:
• City view
• Garden view
I'm sorry I can't help you any further, please contact our service centre by email at hola@marsenses.com
We provide tourist passes

Have a look at our suggestions of things to do here

Please contact the front desk for further information
If you wish to modify your booking, please click on the shopping cart at the top right hand side of here
Babies are welcome.
We are able to provide you the following items:
• Baby cot
Departure must be before12h . If you book through our website, you can request a late check-out free of charge subject to availability.
If you have booked through a third party, please ask the hotel for availability and prices.

We are sorry, we can't arrange adjoining rooms, but we can make sure to book neighbouring rooms for you.
We are located at the seaside.
The beach is public and is secured by lifeguards.
We are located on the seafront of Cala Ferrera beach.
The beach is public and is supervised by lifeguards.
You can use the hotel towels.
The beach has paid services such as sun loungers, parasols, bars, restaurants, boat hire, and activities for children, among others.
+ info: here .
Cala Ferrera
07669 Cala Ferrera, Balearic Islands, Spain
The distance is 0.6 km from the property
Directions
Breakfast is served daily from 08:00 to 10:30 and from 08:00 to 10:30 on weekends.
The breakfast is served in Restaurant.

We cannot serve breakfast in room.
The Check-in starts at 15:00 (3 pm). In any case, if you arrive in advance, we will try to give you the room key as soon as it is ready.
To be able to enjoy your vacation as soon as you arrive, we can store your belongings in our luggage room.
Our resort is part of MarSenses Hotels & Homes.
- Star rating: 4 stars.
- Service category: Upscale.
More info here
Once your booking is confirmed, in addition to a screen in your browser, you will receive a confirmation email. Please check your spam folder if you do not receive it within a few minutes. You can check the booking conditions here: here
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Contact

Gremi Forners 8, 1º, Pt 13; 07009.
Polígono de Son Castelló. Palma de Mallorca